Policies by department

Food Quality and Safety Policy

The DIA Group is aware of its responsibility to maintain the quality and safety of its products, and considers it fundamentally important to establish general principles to guide the company’s activity in this area. 

The purpose of the Quality Policy is to express the following commitments:

• Create trust in consumers by supplying safe, quality products.
• Comply with current law in every one of the countries in which the DIA Group is present.
• Guarantee adequate production conditions for our products and certify our suppliers via food safety audits or by requiring market-standard IFS/BRC audits.
• Guarantee the genuineness, quality, and safety of the products we sell via the definition and implementation of an annual Control Plan that includes internal quality controls of products upon receipt and analyses in accredited laboratories.
• Maintain the quality and safety of our products throughout the supply chain by monitoring storage, transport, and sales processes.
• Offer consumers complete and transparent information on our product labels so as to encourage them to buy in both our brick-and-mortar and online stores.

To work with clear commitment to improve continually and to promote understanding and dissemination of the quality policy within our organisation via internal training and communication channels.